/* SNS PHASE 8.9E25 - BETA SERVICE TICKETS */
.service-ticket-hero{padding-bottom:28px}.service-ticket-center{display:grid;gap:16px}.service-ticket-intro-grid{display:grid;grid-template-columns:1.2fr .8fr;gap:14px}.service-ticket-panel{padding:20px;border:1px solid rgba(255,255,255,.08);border-radius:15px;background:rgba(255,255,255,.025)}.service-ticket-panel h2,.service-ticket-panel h3{margin:4px 0 7px}.service-ticket-panel p{color:#96a2ae;line-height:1.5}.service-ticket-help-list{display:grid;gap:8px;margin-top:12px}.service-ticket-help-list div{padding:10px 11px;border-radius:10px;background:rgba(255,255,255,.025);border:1px solid rgba(255,255,255,.055)}.service-ticket-help-list strong{display:block;font-size:.84rem}.service-ticket-help-list span{display:block;margin-top:2px;color:#8996a3;font-size:.76rem}.service-ticket-gate{padding:24px;border:1px solid rgba(255,255,255,.08);border-radius:14px;background:#10151c}.service-ticket-form{display:grid;gap:13px}.service-ticket-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.service-ticket-field{display:grid;gap:6px}.service-ticket-field.full{grid-column:1/-1}.service-ticket-field label{color:#aeb8c3;font-size:.72rem;font-weight:850;letter-spacing:.055em;text-transform:uppercase}.service-ticket-field input,.service-ticket-field select,.service-ticket-field textarea{width:100%;box-sizing:border-box;padding:10px 11px;border:1px solid rgba(255,255,255,.10);border-radius:9px;background:#0c1117;color:#f1f5f8;font:inherit;outline:none}.service-ticket-field textarea{min-height:116px;resize:vertical}.service-ticket-field input:focus,.service-ticket-field select:focus,.service-ticket-field textarea:focus{border-color:rgba(47,147,255,.65);box-shadow:0 0 0 2px rgba(47,147,255,.08)}.service-ticket-field small{color:#788693}.service-ticket-upload{padding:13px;border:1px dashed rgba(255,255,255,.14);border-radius:10px;background:rgba(255,255,255,.018)}.service-ticket-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.service-ticket-message{min-height:20px;color:#8f9ba8;font-size:.82rem;font-weight:700}.service-ticket-message.success{color:#62db99}.service-ticket-message.error{color:#ff7c84}.service-ticket-message.warn{color:#e9bd62}.service-ticket-list{display:grid;gap:10px}.service-ticket-card{padding:16px;border:1px solid rgba(255,255,255,.075);border-radius:13px;background:rgba(255,255,255,.02)}.service-ticket-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:14px}.service-ticket-card h3{margin:4px 0 0}.service-ticket-badges{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.ticket-status,.ticket-impact{display:inline-flex;align-items:center;min-height:24px;padding:3px 8px;border:1px solid rgba(255,255,255,.10);border-radius:999px;font-size:.65rem;font-weight:900;letter-spacing:.045em;text-transform:uppercase}.ticket-status{color:#9ccfff;background:rgba(47,147,255,.07);border-color:rgba(47,147,255,.20)}.status-fixed,.status-closed{color:#72dda4;background:rgba(55,206,125,.07);border-color:rgba(55,206,125,.20)}.status-need-more-info{color:#f0c96b;background:rgba(237,181,48,.07);border-color:rgba(237,181,48,.22)}.ticket-impact{color:#c6ced7}.impact-blocking{color:#ff8188;border-color:rgba(255,82,91,.26);background:rgba(255,82,91,.07)}.impact-annoying{color:#f0c96b;border-color:rgba(237,181,48,.20);background:rgba(237,181,48,.06)}.service-ticket-meta{display:flex;gap:10px;flex-wrap:wrap;margin:8px 0;color:#7f8c99;font-size:.72rem}.service-ticket-card>p{margin:9px 0;color:#c2cad2;white-space:pre-wrap}.service-ticket-page{font-size:.76rem;color:#8996a3;word-break:break-word}.service-ticket-card details{margin-top:9px}.service-ticket-card summary{cursor:pointer;color:#9ccfff;font-size:.77rem;font-weight:800}.service-ticket-admin-response{margin-top:12px;padding:12px;border:1px solid rgba(55,206,125,.18);border-radius:10px;background:rgba(55,206,125,.045)}.service-ticket-admin-response p{margin:5px 0 0;color:#cbd5dc;white-space:pre-wrap}.service-ticket-evidence-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:12px}.service-ticket-evidence{display:block;overflow:hidden;border:1px solid rgba(255,255,255,.08);border-radius:9px;color:#aeb8c3;text-decoration:none;background:#0b1016}.service-ticket-evidence img{display:block;width:100%;height:110px;object-fit:cover}.service-ticket-evidence span{display:block;padding:7px 8px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:.69rem}.sns-service-ticket-float{position:fixed;right:18px;bottom:18px;z-index:220;display:flex;align-items:center;gap:7px;padding:9px 12px;border:1px solid rgba(47,147,255,.36);border-radius:999px;background:rgba(12,19,27,.95);box-shadow:0 10px 28px rgba(0,0,0,.34);color:#eaf5ff;text-decoration:none;font-size:.76rem;font-weight:850;backdrop-filter:blur(10px)}.sns-service-ticket-float:hover{border-color:rgba(47,147,255,.7);background:#111c27}.sns-service-ticket-float>span{display:grid;place-items:center;width:19px;height:19px;border-radius:50%;background:#1473e6;color:#fff;font-weight:950}.sns-service-ticket-float b{font-weight:850}@media(max-width:820px){.service-ticket-intro-grid,.service-ticket-form-grid{grid-template-columns:1fr}.service-ticket-field.full{grid-column:auto}.service-ticket-evidence-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:520px){.service-ticket-panel{padding:15px}.service-ticket-card-head{flex-direction:column}.service-ticket-badges{justify-content:flex-start}.sns-service-ticket-float{right:12px;bottom:12px}.sns-service-ticket-float b{display:none}}